Customer Relationship Management system helps your company manage prospects, customers and your sales. The biggest advantages of using a CRM for your company are streamlined sales process, increased customer and prospect interaction, and the ability to not only keep track of the people you want, but also to nurture those relationships in the way you want:

• Improve customer communication and tracking
• Improve customer acquisition and retention
• Targeted and more efficient marketing
• Increase company profitability

Having strong experience in CRM systems we can help you choose, integrate and customize one.  Our professional team will ensure that you streamlining your customer interaction in a right away.

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CRM Strategy

• CRM selection advisory services
• Vendor analysis and selection
• Contract negotiations
• Process analysis for license acquisition

Sales Process 

• Lead qualification and scoring
• Automation of lead assignment
• Explicit and Implicit lead scoring
• Implementation of SFDC “Flow” for sales scripting 
• Definition of outbound touches to drive conversion
• Conversion tracking and Opportunity
• Demand generation to drive inbound sales

CRM Integration

• Data integration requirements  analysis
• CTI vendor selection and implementation
• ETL tool selection and development services
• Forms and lead capture (web-to-lead or API based integration)

Training Services

• Training strategies and curriculum development
• Training materials and guides to ensure adoption
• On-site and remote sessions
• Train the trainer for SFDC admins

eMarketing Automation

• ESP vendor selection
• Contract negotiation 
• CRM integration and deployment
• Subscription management and CAN-SPAM compliance
• Template configuration and nurturing programs
• Marketing funnel reporting 

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